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Work Process

Work Process for Website Outsourcing – From Purchase to Go Live in 5 Days

Product Purchase – Instant Confirmation (Day 1)

User Action:

Customers select their desired web design package (basic, standard, premium) and complete the purchase.

What Happens Next:

  • Order Confirmation: An automated email is sent with the purchase details and next steps.
  • Welcome Message: A welcome message is sent via chat support, confirming their order and introducing the design process.

Project Kickoff & Initial Consultation via Chat Support (Day 1)

User Action:

The customer engages in a chat support session (via your website’s live chat) to discuss their design needs. This chat will cover:

  • Business goals and website purpose.
  • Design preferences, color schemes, and branding guidelines.
  • Functionality needs (e.g., forms, eCommerce, contact pages).
  • Content (text, images, etc.) and any additional requirements.

What Happens Next:

  • Design Brief Creation: Based on the chat, a design brief is generated and shared with the customer for review and final approval.
  • Content Submission: The customer submits any available content (e.g., logos, images, copy).

Design Mockups & Approval (Day 2)

User Action:

  • The customer reviews 1-2 design mockups, delivered via email or chat, based on the information gathered in the kickoff chat.
  • They provide feedback, including any necessary revisions.

What Happens Next:

  • Revisions: Any changes requested by the customer are incorporated into the design mockups.
  • Final Approval: Once the customer approves the design, we move forward with the development phase.

Content Integration & Development (Day 3-4)

User Action:

  • The customer sends any remaining content (or requests content creation services if needed).
  • Optional add-ons like SEO or custom features (e.g., blog, eCommerce) are discussed and implemented.

What Happens Next:

  • Development: The website is built based on the approved mockup and integrated with the customer’s content.
  • Functionality Testing: The site is tested for cross-browser compatibility, mobile responsiveness, and proper functionality (forms, eCommerce, etc.).

Final Review & Launch (Day 5)

User Action:

  • The customer reviews the completed site and provides any final feedback via chat support.
  • Minor revisions or tweaks are handled quickly during this stage.

What Happens Next:

  • Final Adjustments: Any last-minute changes are made.
  • Launch: The website is officially launched, connected to the customer’s domain, and live.
  • Post-launch Support: The customer receives post-launch support for the first 3 days to address any immediate needs or questions.

Timeline Overview

Step Duration Action

  •  Product Purchase & Confirmation Day 1 Order confirmation & welcome message
  •  Project Kickoff & Consultation via Chat Day 1 Chat support consultation & design brief
  •  Design Mockups & Approval Day 2 Review & approve design mockups
  •  Content Integration & Development Day 3-4 Develop website & integrate content
  •  Final Review & Launch Day 5 Final review & website goes live

Additional Tips for Customers

  • Efficient Communication: All project-related queries and feedback can be handled quickly via chat support, ensuring no delays.
  • Customizable Packages: Need extra features or services? We can adjust the design to meet your specific needs.
  • Post-Launch Support: We offer support during the first 3 days post-launch to handle any final tweaks or questions.
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